ja7's Privacy Policy

Introduction

ja7 ("we", "us", "platform") operates a safe and reliable online gaming environment for players in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains what information we collect, why we collect it, and how we keep it secure when you register with ja7, play games, or contact us.

Before reading this policy, please note that by using the ja7 platform you are agreeing to all the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

1 Information We Collect

ja7 collects only the information needed to provide you with quality service and to keep your account secure. We do not collect any unnecessary information.

a) Information You Provide Directly

When you open an account with ja7 or use our services, you provide the following information yourself:

• Full name and date of birth (for age verification — you must be 21 or older)
• Valid email address
• Mobile number
• Information about your preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)
• National ID card or other document details for identity verification
• What you write when contacting our support team

b) Automatically Collected Information

When you use ja7, our system automatically records certain technical information:

• IP address and device type
• Browser and operating system information
• Login times, gaming history, and transaction logs
• Cookie and session data

2 Purpose of Using Your Information

ja7 uses information collected under this privacy policy only for the following legitimate purposes:

• Account management: Completing the registration process, verifying logins, and ensuring account security
• Financial transactions: Correctly processing deposits and withdrawals and preventing fraud
• Customer service: Helping you resolve your questions or issues, particularly through our 24/7 Bengali live chat service
• Age and identity verification: Ensuring that the platform is used only by those aged 21 or older
• Responsible gaming: Helping protect players by identifying unusual gaming patterns
• Legal obligations: Complying with applicable laws and regulations and responding to lawful requests from authorities
• Platform improvement: Reviewing service quality to make your experience better

We never sell your information to third parties or use it for irrelevant marketing.

3 Data Storage and Security

ja7 adopts industry-standard technical and administrative measures to protect your confidential information.

Technical Security Measures

• SSL encryption: All data exchanged between you and our servers is encrypted using SSL/TLS technology
• Password hashing: Your password is never stored in plain text; strong hashing algorithms are used
• Secure servers: Data is stored in high-security data centers with no unauthorized access
• Regular security reviews: Regular security audits are conducted to identify system vulnerabilities

Data Retention Period

Your information is retained for as long as your account is active and for the period required to meet applicable legal obligations. Even after an account is closed, financial transaction records are kept for a specified period in accordance with relevant laws.

4 Sharing Information with Third Parties

ja7 follows a strict policy on sharing information. We share information only in the following limited circumstances:

Service Providers

We work with trusted service providers for payment processing. These providers may only use information for their designated tasks and are required to comply with our privacy standards. For example, only the necessary financial information is transmitted during transactions through bKash or Nagad.

Legal Obligations

If we receive a court order or a lawful and legally valid directive from a government authority, we are required to provide the necessary information. However, every such request is carefully verified.

What We Do Not Do

• We never sell or rent your personal information to any third party
• Information is not shared with advertising networks or marketing agencies
• Your information is not used for any other purpose without your permission

5 Cookie Policy

The ja7 website uses cookies. Cookies are small data files stored on your device that help the platform remember your preferences and improve your experience.

Types of Cookies We Use

• Essential cookies: Necessary for maintaining login sessions and ensuring security
• Functional cookies: For saving your language and interface preferences
• Analytical cookies: To understand which parts of the platform are used most, so that service quality can be improved

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

6 Your Rights

Under ja7's privacy policy, you enjoy the following rights:

• Right to access: You may request to know what information we hold about you
• Right to rectification: You may ask to correct any inaccurate or outdated information in your account
• Right to erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations
• Right to restrict processing: In certain circumstances you may request that processing of your information be limited
• Right to data portability: You may request to receive information you have provided in a structured and readable format
• Right to object: You may object to specific processing of your information

To exercise these rights, please contact us using the contact details below.

7 Child Protection

ja7 is an adults-only platform. This site is for those aged 21 or older only. We do not knowingly collect information from anyone under the age of 21.

Age verification measures are in place at the time of registration. If it comes to our attention that information from a minor has been collected accidentally, it will be deleted immediately and the associated account will be closed.

8 Policy Changes

We may update this privacy policy from time to time. The policy may be revised in response to changes in applicable law, the introduction of new technology, or an expansion of our services.

For any significant changes, we will send a notice to your registered email address and update the "Last Updated" date on this page. Continued use of the platform after a change means you are agreeing to the new policy.

We therefore recommend that you visit this page regularly so that you stay informed about the latest privacy policy.

9 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.

When sending a privacy-related request by email, write "Privacy Request" in the subject line. We will try to respond as quickly as possible.

Related Policies

To learn about the full terms of our service and responsible gaming, see the pages below:

• Terms and Conditions — Full terms for using the platform
• Responsible Gaming — Information on safe and healthy gaming habits
• FAQ — Answers to common questions
• About Us — Learn more about ja7